The Corona-Warning App appeals to the sense of community of the population. You can only contribute very indirectly to users to prevent contagion.
You can inform people very quickly, if you got an Infected for longer than 15 minutes to close. At the time of Installation and in operation, several questions arise now.
If you are looking for in the App Store for “Covid-19”, appear several Apps. What is the official App of the Federal government?
There is only one official App, namely the “Corona-Warning-App”: it has provided a Homepage (www.coronawarn.app), and also for the Links to Download the versions for iOS (iPhone) and Android.
If you’re looking for it, you should use the term “Corona-Warning-App”.
Why is it, when you get in the App Store an error message that the App cannot be installed?
In the case of Android phones the necessary software interfaces have not been asked about an Android Update, but the Google Play Services. This must be present. You can find it via “settings/Google”.
If the update to the Play Services worked in the Background, stands at the very top of the menu item “notifications to a possible encounter with COVID-19-Infected”.
This Google service is not enough alone. You need to install the Corona-Warning-App.
The iPhone, the operating system 13.5 minimum far requirement. It is for the models from the year 2015 (iPhone 6S) and new. The devices from the year 2014 or before that, the iPhone 6, 5S, 5 and even older models, can iOS 13.5 not running.
The Federal government is in contact with Apple, the APIs are also prepared for iOS 12. A commitment from the Apple Headquarters is still pending.
The App requires when you install on Android, according to a release, location services. The App should not be without?
Yes, the Corona-Warning-App of the Covenant does not transmit location data, and not recognized you also. Since detection in buildings, stations, shopping centres or railway with Bluetooth transmitters is possible, Bluetooth, Google, GPS in a category.
A Review of the publicly viewable source code, however, has confirmed that the App collects no tracking information.
I got the free Android System LineageOS on my phone, because I don’t want to have the Google services basically. I can bring the Corona-Warning-App somehow to Run?
No, without the Google Play Services, the App is not running.
Can help the health Department in case of problems with the Installation of the App?
No, please not, due to technical problems there call. The staff of the health offices are not responsible and already have their hands full with the infection messages outside of the App to execute.
For a technical advice to the telecoms, and has set up a Hotline. She can be reached at the number 0800-7540001 to. Questions can also be answered from Monday to Saturday (7 to 22 hours) in German and English.
Other languages such as Turkish and Arabic to follow.
You need for the Installation of the App, a QR Code, or TAN?
No, QR-Codes or transaction numbers (TAN) only come into play when an infection is listed in the App.
The QR Code for the laboratories that control the digital flow of work to deliver. The user receives the note on its infection status on a different path, he needs to ask on 0800 7540002 the TAN.
The procedure is to prevent trolls with false reports to attack the System and unnecessary false alarms.
The App measures the distance between two devices with Bluetooth. Are other Bluetooth applications such as music streaming is still possible?
Yes, you can continue to use Bluetooth speakers or other devices that also use the short-range radio. Bluetooth LE controlled parallel operation.
Can people abroad, have a German Account with Apple or Google apply to that App as well?
No, no, but will soon be changed, the developers of SAP and Deutsche Telekom in view.
And how it looks, if users from Germany to abroad?
The App does not yet abroad. But also on this issue the developers are working on.
You can see on the App is high-risk encounters in real time?
No, the encounters are not evaluated live, but with a certain time delay. Only in this way, the power consumption can be kept low.
A Live-Tracing would also throw in the sophisticated privacy concept through the pile.
You can see in the App how many people you met, the use of the App?
No, the App is not possible. But you could see with standard scanners which Bluetooth signals are transmitted.
The short-time key for the App, but are transmitted in encrypted form and also change every 15 minutes, so that you can create with the “sniffer” is not a movement profile.
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How do I know that one has to be in the vicinity of an Infected stopped?
Who was tested positive for Covid-19, can enter this state even in the App. To prevent abuse, must be confirmed this Status, but not officially. This is done through a QR-Code that you receive from the testing laboratory.
Alternatively, you can also enter a TAN – a transaction number that you get from a telephone Hotline, because not all laboratories are able to generate QR Codes.
In the infection in case the affected App-contacts will then receive a note that you should test. On the first day after the Installation the App still shows on a gray Background of an “unknown risk”: the display Then jumps to “low risk” on a green Background.
The System detects a risky encounter, the display will jump to “increased risk”.
What has to be done, if an “increased risk” is displayed?
The Federal government advises people to stay, if possible, at home and report to his family doctor.
You could also record under the number 116117 contact with the medical on-call service or with the Department of health to the other procedures.
With the “increased risk” it is not automatically entitled to a Corona Test. Since, in the meantime, in Germany, in General, a sufficient test of the capacity, should be a Test, in consultation with the Doctors or the office. This is also the insurance companies have to pay.
You have to start the App every day?
No, it runs in the Background once started. If you do not want to use the App, it can be uninstalled. It will then be transferred no more keys.
The App also works in public transport or places where there is no Internet connection?
The exchange via Bluetooth, and requires no active Internet connection. Only for the daily Download of the list of infected days key, you have to be connected to the network.
The App works even on Smartphones without a SIM card, if the are connected of the day with the Wi-Fi.
For the Download of the key is a list of all providers in Germany do not charge the volume of data (“Zero Rating”).
Can contribute to the App, in fact, to stem the pandemic?
This is a question you can’t answer that doubt still. Many scientists assume that the Corona-Warning-App to make a contribution in this area, but traditional security measures are not a substitute.
Even the Federal government says that the App is not a miracle cure.
You can replace the App, the Wearing of respiratory masks, and to Comply with the distance rules?
No. The App can only help to identify chains of Infection faster. Anyone who wants to protect themselves and others from infection, should also maintain the App in the phone enough distance and wear a mask.
Deutsche Presse-Agentur (dpa)
*The contribution of the “Official Tracing App: The most important questions and answers about Corona-Warning-App” will be published by FitForFun. Contact with the executives here.